Privacy Policy - Sursum Fortis

Privacy Policy

Last Updated: [2025/12/19]

This Privacy Policy describes how www.sursumfortis.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We refer to any information that can uniquely identify an individual as "Personal Information."

Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction data
  • Purpose: To load the Site accurately and perform analytics to optimize our Site
  • Collection source: Automatically collected via cookies, log files, web beacons, tags, or pixels
  • Business disclosure: Shared with our processor Shopify

Order Information

  • Examples collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number
  • Purpose: To fulfill our contract, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen for risk/fraud, and provide information/advertising
  • Collection source: Collected directly from you
  • Business disclosure: Shared with our processor Shopify

Customer Support Information

  • Examples collected: Name, address, email address, and phone number
  • Purpose: To provide customer support
  • Collection source: Collected directly from you

2. Minors

The Site is not intended for individuals under the age of majority in your state or province of residence. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

3. Third-Party Services

Third-party providers used by us generally only collect, use, and disclose your information to the extent necessary to perform their services. However, certain providers (such as payment gateways) have their own privacy policies.

We recommend reading these third-party privacy policies to understand how they handle your information.

Note: Once you leave our store's website or are redirected to a third-party website/application, you are no longer governed by this Privacy Policy.

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts:

  • We use Shopify to power our online store (Shopify's Privacy Policy)
  • We may share information to comply with laws, respond to lawful requests, or protect our rights

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications:

  • We use Google Analytics (Google Privacy Policy)
  • We share information with advertising partners about your Site use, purchases, and ad interactions

Opt-out options:

5. Using Personal Information

We use your Personal Information to provide services, including: product sales, payment processing, shipping/fulfillment, and updates on products/services.

Lawful Basis (GDPR)

For EEA residents, we process personal information under these lawful bases:

  • Your consent
  • Performance of contract
  • Legal obligations
  • Vital interests
  • Public interest
  • Legitimate interests

Retention

We retain your Personal Information for our records unless you request erasure.

Automated Decision-Making

EEA residents have the right to object to processing based solely on automated decision-making that has legal or significant effects. Shopify uses limited automated decision-making for fraud prevention.

6. Your Rights

GDPR (EEA Residents)

You have the right to access, correct, update, or erase your Personal Information. To exercise these rights, contact us below.

CCPA (California Residents)

You have the right to access, correct, update, or erase your Personal Information. You may also designate an authorized agent.

7. Cookies

Cookies are small information files downloaded to your device when visiting our Site. They improve browsing experience and provide usage analytics.

Cookie Types We Use:

Type Purpose
Functional Store functionality (cart, login, preferences)
Performance Analytics and site optimization
Advertising Targeted advertising
Social Media Social media integration

Managing Cookies

You can control cookies through browser settings, but blocking may impact Site functionality.

Do Not Track: We do not alter data collection practices in response to "Do Not Track" signals due to inconsistent industry standards.

8. Changes

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons.

9. Contact

For questions about our privacy practices, complaints, or to exercise your rights:

Email: stephaniepu3@gmail.com

Website: www.sursumfortis.com