⚠️ Important: The memory foam core must never be submerged in water, machine washed, or put in a dryer.

• Pillow Cover: The removable cover is machine washable (cold water, gentle cycle). Air dry it completely.
• Memory Foam Core: Spot clean only. Use a cloth lightly dampened with a mild detergent solution. Blot, don't rub. Always air dry the foam completely in a well-ventilated area (may take 24-48 hours).
• Maintenance: Fluff gently weekly, rotate it end-to-end monthly, and air it out in a shaded, ventilated space every few months. Use a pillow protector under your pillowcase for best results.

Yes, absolutely. Our pillow is ergonomically designed to help alleviate neck pain and stiffness by:

• Providing optimal cervical support with its contoured shape, which maintains the natural curve of your neck.
• Using 45D density foam—the perfect balance of softness and firmness—to properly support the head and neck.
• Featuring an arm channel for side sleepers, which reduces shoulder compression and helps keep the spine aligned.
• Allowing for even weight distribution to minimize pressure points.

Most users report a noticeable reduction in morning neck stiffness within 1-2 weeks of use as their muscles adjust to the proper support.

We offer a customer-friendly guarantee to ensure your complete satisfaction:

• 30-Night Risk-Free Trial: Try the pillow for 30 nights. If you're not satisfied, you can return it for a full refund (less shipping).
• 2-Year Warranty: The pillow is covered by a 2-year warranty against manufacturing defects in materials or workmanship.
• Easy Returns: The process is simple. Contact our customer service team to initiate a return. The pillow must be in good condition with original tags.

A slight, harmless "new product" odor is normal when you first unpack a memory foam pillow. This is from the manufacturing process and is not harmful (our foam is CertiPUR-US® certified for safety). The odor will naturally dissipate within 48-72 hours in a well-ventilated room.

To speed up the process:

1. Unpack & Air Out: Remove the pillow from its packaging immediately and place it in a well-ventilated area for 24-48 hours.
2. Baking Soda: Lightly sprinkle baking soda over the pillow, let it sit for a few hours, then vacuum it off thoroughly.
3. Activated Charcoal: Place odor-absorbing bags of activated charcoal near the pillow.

What NOT to do: Do not wash the foam core, use harsh chemicals, or place it in direct sunlight or near a heat source to dry.